Privacy Policy
MOBEELUX SAS (“MOBEELUX”, “we”, “our”) collects, uses, secures, and shares clients’ personal data in connection with their use of our website and our chauffeur-driven transportation services. This policy is designed to ensure full transparency in our handling of personal information and to inform users of their rights.
1. Personal Data Collected
We collect several types of personal information, including:
Information provided directly by you, especially when making a reservation, submitting a contact request, or communicating with us (such as name, first name, address, email, phone number, etc.).
Trip-related data: pick-up and drop-off addresses, schedule, distance traveled, journey duration.
Technical data: vehicle geolocation information.
Financial information: credit card or other payment data, processed via certified payment providers.
Communication data: interactions with our customer service team.
2. Purposes of Data Processing
Your personal data is mainly used to:
Provide, manage, and customize our transportation services.
Manage bookings, invoicing, and contractual follow-up.
Ensure journey safety, incident management, and fraud prevention.
Communicate with you (news, offers, customer support).
Send targeted marketing offers, subject to your consent.
3. Data Sharing
Your data may be shared with:
Our partners;
Public authorities, if required by law or necessary to protect our rights.
4. Security and Retention
We implement strict internal measures to maintain the confidentiality, integrity, and availability of your data.
Data related to bookings and services is retained for 3 years, then archived according to legal accounting and tax requirements for 10 years.
5. Your Rights
In accordance with the GDPR, you have the following rights regarding your personal data:
Right of access, correction, erasure, and restriction of processing.
Right to object to processing, particularly for marketing purposes.
Right to withdraw your consent at any time, when required.
To exercise these rights, contact us by email at: contact@mobeelux.com or by mail at: MOBEELUX SAS, Office 326, 78 avenue des Champs-Élysées, 75008 Paris, France.
6. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience, analyze service usage, and personalize our communications. You can manage your cookie preferences or refuse cookies via our consent banner or your browser settings.
7. International Transfers
When transportation services are provided abroad with our partners, your personal data may, in certain cases, be transferred to countries outside the European Union (EU) or European Economic Area (EEA).
8. Update to this Policy
We reserve the right to update this policy as legal, technical, or business requirements evolve. You will be informed in advance of any significant changes.
